Liability Insurance review by jghobley
I needed my policy to start on a certain day so I was able to make use of it the day after. For some reason the policy was not emailed to me so could not show I was insured. This was only after a 180 mile drive (each way!) to a race circuit. When I phone to find out why the details had not been email I was told " Oh, a box wasn't checked to send the documents". In all I have a wasted day and was not able to do my task I set out to do due to no fault of my own. Needless to say I am NOT happy!!!
Home Insurance review by carol.watkins
You were one of the few companies I found to provide Buildings Insurance for unoccupied properties at a reasonable cost. It was a surprise to me that my late sister's insurers refused to continue cover and that would have left me and the property vunerable until such time as it is sold. Thank you for providing a suitable policy especially, at what it is already a difficult time, when your have lost a family member.
Caravan Insurance review by gary.anderson08
Very disappointed with follow up to my phone call about the wording on my policy as it stated I wanted commercial vehicle insurance,the member of staff said she would have the policy checked but it is now 2 weeks since my call and I have still not received an e-mail confirmation