Claim review

Felt let down when trying ...

Liability Insurance review by

Felt let down when trying to inform your company that my nephew who I had taken travel insurance for had been in an accident. The Claims Dept Global had never heard of CETA and I had to make numeracy calls before someone called me back to confirm that I had paid for travel insurance. Then when promised that I would receive calls back to confirm the progress of the claim this never happened. Either myself or sister had to do the chasing only to be informed that due to some small print my nephew was not insured. Would not recommend your Company to anyone else and will be looking at appealing the decision and taking this further.

15/08/2011 16:06:00

I thought that the staff ...

Boat Insurance review by

I thought that the staff was very helpfull with getting me the right kind of insurance for my boat. thank you

14/08/2011 16:54:00

Absolutely superb, friendly service. Both ..

Caravan Insurance review by

Absolutely superb, friendly service. Both Keith and David were excellent and a credit to the company. Competitive prices, pleasant negiotiation and no hard-sell - good work!

11/08/2011 05:13:00

My thanks for a realy ...

Liability Insurance review by

My thanks for a realy helpful and excellent service

10/08/2011 06:00:00

Not recieved policy by post ...

Boat Insurance review by

Not recieved policy by post yet

09/08/2011 10:20:00

Ease of payment?.....it's always easy ...

Home Insurance review by

Ease of payment?.....it's always easy to pay, the hard part is getting it in the first place!

16/07/2011 10:58:00

still wating for e mail ...

Boat Insurance review by

still wating for e mail from phone call about engine number to conferm on record

15/07/2011 05:38:00

Note: home ins not due ...

Boat Insurance review by

Note: home ins not due for renewal until Feb 2012.

14/07/2011 07:00:00

best service I have had ...

Caravan Insurance review by

best service I have had from any isnurance compay I have delt with... Many thanks!

14/07/2011 05:56:00

The web site is very ...

Boat Insurance review by

The web site is very poor with little choice for my needs, a standard sailing boat. And some quotes which would clearly under insure me.

14/07/2011 05:07:00