Liability Insurance review by jackieflynn1
Felt let down when trying to inform your company that my nephew who I had taken travel insurance for had been in an accident. The Claims Dept Global had never heard of CETA and I had to make numeracy calls before someone called me back to confirm that I had paid for travel insurance. Then when promised that I would receive calls back to confirm the progress of the claim this never happened. Either myself or sister had to do the chasing only to be informed that due to some small print my nephew was not insured. Would not recommend your Company to anyone else and will be looking at appealing the decision and taking this further.