Home Insurance review by bashington
It took a number of attempts to get a quote showing the correct information on the policy. The proposer's details on the initial quote was incorrect; I spoke with customer services who assured me it would be put right. In a second call to follow this up I was assured that the first person I spoke to would call me back - she didn't. In the end I requested a brand new quote via the web site and eventually this was OK.
Mobile Phone and Gadget Insurance review by grbernatek
I was not satisfied at all with the I pad that you sent me, as the back of it was scratched and the one which I insured with your company was completely new and not damaged. I also specified the colour (black) and I received a white I pad. The I pad that you sent me looked like it was stolen from children who were playing with it outside to be honest. Furthermore, instead of the 5 working days, as stated, I was waiting nearly 3 weeks before I received this 'new' I pad. You did not provide any information about whether or not this 'new' I pad is insured with your company, and no one contacted me afterwards. I will never recommend your company to anyone, and believe me I would prefer to pay a few more pounds per month to cooperate with a more professional company. Speaking to someone from your company on the phone is impossible. I tried 5 times and got no response.