Caravan Insurance review by melvinpurcell
After they had accepted my proposal form and my money, the insurer "Saver" tried to alter the terms of the contract saying I should register the caravan with CRIS at my own expense, suggesting I might otherwise be suspected of fraud if I made a claim. I wrote clearly in large letters on the proposal form that the CRIS registration number was "NOT FOUND". I have ignored their instruction.
Event Insurance review by jamespels
Some more flexibility on equipment cover would be good - we ran a four day event with marquee being erected several days prior to the event start and it was not easy to get cover for this. The agent who helped with this was very helpful and knowledgable and set up a good value 5 day policy. However, the required cover period was six days and the agent said she would call be the next day to arrange an extension but never did, meaning we were effectively uninsured on the last day.
Travel Insurance review by lynn.coxon
I cannot praise your staff enough. I have been so impressed with the way I have been dealt with - initially by James and then latterly by Anne. I have been treated as a person not a "sale" in the most professional and friendly way. I made some last minute (literally!)panic changes but Anne sorted it out calmly and with speed and reassured me. It is such a refreshing change to be dealt with in this way. Your staff are a credit to your company - many thanks to James and to Anne, I will not hesitate to recommend you. Kind regards, Lynn Coxon
Landlords Insurance review by gaylemarie
The lady who dealt with my enquiry was extremely helpful. As my property was not a standard build she contacted the insurers direct to ensure that the insurance could still be given with adequate cover and even took the initiative when the original company she planned to place us with declined, by making calls to secure cover with another company could be found before coming back to me and explaining the premium loadings applicable.